Student Access

Students

• If students have IT queries, they should email support@brigidine.qld.edu.au.
• IT should be able to provide support remotely using “Quick Assist” which all staff and students have on their laptops.
• IT may also need to call the student/staff via Microsoft Teams if there needs to be a back and forth dialogue.
• If minor repairs are needed, you may be asked to come to the College, at a set time.
• A hot swap computer may be able to be provided to your daughter if necessary.
• Please do not come to the IT department at the College, without notice.
• The following links will assist you:
  • COVID-19 IT Support Strategy
    • How do I get help remotely?
    • I’ve been told I need to drop my computer off at IT, what do I do?